PRICE REDUCTIONS ON BULK LISTINGS!

IF YOU NEED A CUSTOM ORDER WITH MIXED STRAINS JUST ASK AND WE WILL CREATE A LISTING FOR YOU!

The variety of Strains that we grow within the UK are grown under the strictest of environments. From ensuring the right humidity, Cloning to ensure uniformity, Professional equipment & knowledgeable experienced gardeners, we leave no stone unturned.

Consistency in method + Product is our agenda and we are here to deliver

SHIPPING AND PACKAGING

THEREFORE WE HAVE AN EXTENDED WINDOW FOR SAME DAY DISPATCH TILL 1530PM GMT

As a Rule of thumb the earlier the better. Fulfilled orders will be sent via next day delivery.

Important reminder that deliveries can in exceptional circumstances take 5 working days

Have a read of the below to get familiar with our Terms of Engagement.

TERMS OF ENGAGEMENT

We ask customers to comply with the formatting of the address as follows:

NAME SURNAME
XXX STREET ROAD NAME
CITY
POSTCODE

If your building has a name please include

EXAMPLE BELOW:

Adam James
123 Tellytubby Street
Smallville
SM9 3JK

We take GDPR your privacy serious. Ensure that you have double checked your details before encrypting messages.Please ensure that your details are genuine and reflect an accurate submission. The protection of your privacy is vital.

ALL ENCRYPTED MESSAGES ARE DELETED upon completion of order.

By doing this you ensure we run a tight ship and avoid having to anticipate a week for funds to clear.
.
WE ASK THAT YOU COMMUNICATE WITH US ANY DISSATISFACTION BEFORE LEAVING ANY NEGATIVE FEEDBACK.

Negative feedback without prior communication will hinder a resolution

REFUND POLICY

Tracking if shown as delivered will not be compensated via a refund or reship.

Tracking if shown as not delivered due to unforeseen circumstances we will offer 50% reship (You not being home is not included).

UNFORESEEN something that you had no control over including but not limited to wrong address + waited 5 working days.

Engage with us for a resolution we will always look at every case on an individual basis.

How secure is your postbox? We ask our customers to not use shared boxes for obvious reasons and provide genuine details.